Complaints

If you wish to register a complaint, please write to Financial Planning Options Limited, 21 Forbes Place, Paisley. PA1 1UT; or telephone 0141 842 1499.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting them on 0800 023 4567.